Here it is: the quick and dirty guide to everything you need to know about how working in Crew, well, works.
- You can receive notifications for new projects in a variety of ways:
- Daily Digest email (summary of today’s projects at the end of the day)
- Emails for each project
- Slack channel
- Each project will include a summary of what the client is looking for, and your estimated take-home pay.
Applying to Projects
- The application process is super short: it’s a 280 character limit – just enough space for you to introduce yourself and share a couple links to relevant work.
- When applying, make sure to only apply to projects that you’re a solid fit for. For example, if you’re a designer, we can’t shortlist you for a project requiring development, and vice versa.
- Crew shortlists 3-5 members for projects within 24 hours of the project being approved.
- If you’re shortlisted, you’ll receive an email. We recommend that you reach out to the client as soon as possible to introduce yourself.
- If you feel the scope requires a different budget, it’s cool to propose a budget you feel is right.
Calculating your take-home
- If you propose a revised budget, it’s very important to recalculate your budget to include Crew fees. There’s a handy little calculator in the chat section so you can quickly crunch the numbers. This is important so the client understands exactly what price they’re agreeing to, to avoid any headaches once it comes time for payment.
- When you’re hired, you’ll need to put together an agreement in Crew that includes deliverables, due dates, payment parts and a summary of the project. This should all be done in Crew – no separate agreements outside of Crew.
- Each milestone must have specific deliverables attached to it. Deposits/upfront payments are not allowed on Crew since we have a secure escrow system (so you don’t need to chase down payments.)
- Once the client signs off on your agreement, they’ll fund the first milestone in Crew. Once payment is received, you can get to work.
- Payouts are sent through Payoneer, so before your first project, you should register with them through your Crew account (Account settings > methods) to prevent any delays.
- You can add project extensions at any part of the project, at a fixed or hourly rate (whatever works best for you and your client).
A few important rules to keep in mind:
- Projects must stay in Crew: if you take projects outside the platform, we can’t guarantee payment. If a client suggests going around the system, let us know.
- Recommending your pals for projects: let us know so we can vet them – we assure all project owners that we vet everybody in Crew, so we need to keep up our end of that promise.
- Outsourcing: a big, fat, stinkin’ no-no. Don’t outsource projects you win, don’t contract them out to 3rd party freelancers.
- Communication & professionalism: being open and timely is key. The more consistent you are, the easier it is for us to shortlist you for projects.
- Issues with clients: if you have any issues with project, before or after you’re hired, let us know. We’re here to help!
- Mitigate client expectations, and don’t promise more than what you can deliver.
If you have any questions, send us a note and we’ll go from there.