FAQs

What if a project owner refuses to confirm that the project is complete?

If a Crew member believes that the work is complete but a project owner disagrees, either party can reach out to Crew for Project Protection.

Applying for Project Protection helps minimize risk for both parties, and it allows Crew to review the full agreement and scope of the project and access the work that was done. Crew will then come up with a resolution to determine allocation of funds. There are a few factors that Crew takes into consideration, such as the quality of work, delays and quality of communication.

Crew’s resolutions are final, non-reversible and in case either party should disagree, Crew cannot be held liable.